RESIDENCE MANAGER LISBON
Omschrijving
Xior Benfica is a student residence next to the Polytechnic Institute of Lisbon. A popular place to stay for students from across the world. As Residence Manager you are responsible for all aspects of running the residence and creating a community. You are the face of Xior for students, university partners, groups, suppliers, and all other parties we do business with. Nothing escapes you in the day-to-day operations, and you balance this dedication with the long-term planning and budgeting. You report directly to the Operations Manager Portugal.
- Manage day-to-day operations in the residence
- Work with the marketing team to secure the right amount of demand generation activities
- Support the coordination of initiatives that aim to ensure a strong customer experience
- Manage the residence staff, suppliers and contractors
- Maintain a best-in-class building, including all technical aspects
- Develop lasting relationships with universities and student organisations
- Drive Invoicing and rent collection in a timely manner
- Report weekly and monthly to the Operations Manager Portugal
Vaardigheden
- You value customer centricity, are social & positive, and a real team player
- Strong and proven leadership skills; a self-starter that takes initiative and leads by example
- Minimum of 5 years working experience in roles requiring a commercial mindset
- Experience in a relevant sales management or building management role
- Passion for hospitality management
- Fluent in Portuguese and English (additional basic French or another language is a plus)
- Understand working in a matrix organization; voicing local needs and being able to drive on-site execution
- Proficiency with MS Office, especially Excel
- “Can-do” attitude and a cost-conscious mind-set
- Experience with preparing budgets, basic reporting, and long-term planning
Aanbod
- Become part of our #xiorfamily, a young, dynamic company with enthusiastic colleagues
- Working in an International environment
- A challenging and rewarding job with further career opportunities
- Competitive salary and excellent additional benefits
Interested? Send your CV and motivation letter to careers@xior.pt
